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CSS danger alert

The result of the most recent examination for the Central Superior Services (CSS) — in which around 10,000 candidates appeared and 200 passed — has elicited much commentary. Most of it, a lament on the falling standard of education, has been predictable. A different perspective is more intriguing: it lauds the examination for being meritocratic and so rigorous that it selects the very best for the civil service, which, it argues, is all to the good.



Does this claim hold water? I argue otherwise based on evidence, observation, and investigation. First, the evidence: if the claim is correct, the quality of the civil service should have been improving over time. Even insiders accept that is far from the case.

Second, the observation: as one involved with mentoring undergraduates, I have seen the most creative and perceptive students fail the test and the relatively mediocre succeed. This observation so intrigued me that over the past two years I have investigated the experience of students who appeared in the examination.

Here is an example to set one thinking: a student went into the CSS examination with a 94th percentile ranking in the SAT writing test, an A+ in a BA writing and communication course, an 85th percentile ranking in the GRE essay test, and a 100 percentile ranking in the TOEFL. In the CSS English essay he was awarded 12 marks out of 100 and failed. In contrast, a number of students who found writing a coherent paragraph difficult, cleared the essay.


Civil service exams are not testing for intelligence.


Something was clearly amiss and my investigations led to the following hypothesis: an examination can be strictly meritocratic and extremely rigorous and yet be entirely misleading at the same time.

To pass judgement on an examination one has to know what it is testing for. I can assert with some confidence that the CSS examination is not testing for intelligence or creativity or command over language. Rather, I sense it is testing for obedience to a metanarrative, loyalty to an officially sanctioned ideology, and the forswearing of all questioning of the status quo.

I found that a four-year undergraduate education, even from the best institutions in the country, is not enough to sit the CSS examination successfully. Close to another year of preparation in a coaching centre is needed where students are drilled in what is considered acceptable in answers to typical questions, what authorities are to be cited prominently or avoided at all costs, and even what part of the text is to be highlighted.

Then there are the questions themselves about which candidates are instructed not to express their own opinions. Rather, they are required to demonstrate knowledge of the acceptable answers and reproduce them without error in the required format. Many questions are formulated in ways that leave room for only one acceptable and safe answer.

Smart students entered the year of coaching aware of what it entailed but with the confidence that they could play along to pass the examination and then revert to what they really believed in. While some did survive, many emerged with their personalities altered. This was indoctrination at its most effective. I could not help thinking of the CSS academies as upscale equivalents of the much-criticised madressahs. All that might be separating the two would be the back-and-forth swaying.

To summarise: for some years now the examination is selecting those who will ‘do or die’ not those who would ‘reason why’ and I suspect this is being done consciously. I hope I am wrong but to prove that one would need to open up the system for review. I can offer the following suggestion. First, all those who passed the most recent written examination should be administered a standard international test, ideally at the GRE level since the applicants have completed their undergraduate education. Given that there are only 200 applicants this would be quite affordable and would provide an immediate assessment against a global benchmark of the ability of individuals being inducted into the civil service.

Second, the CSS examination papers and a random sample of answer books of successful candidates should be given to an international panel representing the selection boards of a number of countries, like the UK, France and Singapore, with highly regarded civil services. The panel would be charged with identifying weaknesses in the CSS selection system and with recommending appropriate changes.

The intellectual calibre of the civil service is a key attribute in its ability to implement the programmes on which the future of the country depends. It is dangerous to start off forcing applicants to dissemble to enter the service and necessary to ensure that their selection screens for the skills and talents need to be effective. A genuine commitment to civil service reform would be alert to these dangers.

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